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Archive for September 2008

Turn a Client Complaint into Positive Word-of-Mouth, Part 2

It is amazing at how simple it can be (but not always easy...!) to turn a negative into a positive. It is all in how you choose to respond to a situation. Read the rest of this entry »

Turn a Client Complaint into Positive Word-of-Mouth, Part 1

No matter how hard you work to provide the best service for your client or employer, there will always be times when problems arise. How you respond to a complaint can help you turn a negative into a positive. Read the rest of this entry »

How To Get Five New Referrals from Every Interview

Referrals are a challenge for so many sales professionals, because the top two mistakes when seeking referrals are: 1. not asking for them, and 2. not asking for them properly. Read the rest of this entry »

Ten Ways to Maximize Trade & Special Interest Shows

When prospecting through trade shows, it is important to maximize your investment of time, resources and money through ten key strategies. Read the rest of this entry »